Hotels.com customer service

Hotels.com is one of the simpler and more straightforward OTAs available. The website offers an extensive selection of hotels, with a search function and customization filters that can arguably be compared to Google’s Flight search tool.

On the one hand, in the event of an issue like an overbooked hotel, a maintenance emergency affecting your room, or something else, booking through this site means you can contact its customer support and have them advocate for you to try and find a solution. That can be easier than trying to deal with the busy hotel on your own.

Then again, it implies that there's a broker among you and the movement supplier. This can really make it harder for the lodging to re-oblige you, and it could even imply that there's an additional progression to experience when attempting to work out a fix.

The second reason (which I feel is additionally convincing), is to attempt and get a lower cost on an inn independent from anyone else, or by booking an excursion bundle to save money on both the lodging and flight.

Regularly, the value OTAs offer for inns is equivalent to what you can get from booking specifically with the lodging. Much of the time, nonetheless, an OTA like Hotels.com may figure out how to catch an additional markdown for its clients.

Their Rewards program is commendably uncomplicated. Particularly when you see programs like Marriott Rewards, Hilton Honors, and Starwood Preferred Guests that have confused procuring and recovery plans, Hotels.com Rewards is out and out straightforward.

Stay 10 evenings in any lodging booked through the site, and you'll procure 1 free night. There are no power outage dates or properties, which means you can utilize your free night whenever and anyplace. The estimation of the free night is the normal of the 10 evenings you gather.

That implies that on the off chance that you stay 5 evenings in a $200 lodging and 5 evenings in a $400 inn, you can utilize your free night in an inn costing up to $300. That is for all intents and purposes up to 10% back on each reserving.
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