British Airways is communicating with affected customers and we advise any customers who believe they may have been affected by this incident to contact their banks or credit card providers and follow their recommended advice,” said the statement.
In a statement, BA said that the “personal and financial details” of customers who made bookings on BA’s site or app between August 21 and September 5 were compromised, but travel or passport information was not taken.
A spokesperson told Tech Crunch that “around 380,000 card payments” were compromised. BA had more than 45 million passengers last year.
“The breach has been resolved and our website is working normally,” the company said in a statement.
Twitter has long been the kvetching board of the Internet, with users constantly complaining about everything from geopolitics to One Direction fans. These gripes typically enjoy a brief, raging moment at the top of followers’ timelines, then fade into obscurity. But one very frustrated consumer just used Twitter as his own personal advertising platform to start an ad-hoc campaign against British Airways.
Hasan Syed, a Chicago-based business owner, bought a promoted tweet Monday night bemoaning the poor customer service his family had received from the airline. Not only did his 400 followers see the tweet but also 50,000 other Twitter users based in New York and the United Kingdom that Syed paid to target.
BA has not revealed any technical details about the breach, but cyber-security experts have some suggestions of possible methods used.
Names, email addresses and credit card details including card numbers, expiry dates and three-digit CVV codes were stolen by the hackers.
At first glance, the firm's statement appears to give no details about the hack, but by "reading between the lines", it is possible to infer some potential attack routes, says cyber-security expert Prof Alan Woodward at the University of Surrey.
In a statement, BA said that the “personal and financial details” of customers who made bookings on BA’s site or app between August 21 and September 5 were compromised, but travel or passport information was not taken.
A spokesperson told Tech Crunch that “around 380,000 card payments” were compromised. BA had more than 45 million passengers last year.
“The breach has been resolved and our website is working normally,” the company said in a statement.
Twitter has long been the kvetching board of the Internet, with users constantly complaining about everything from geopolitics to One Direction fans. These gripes typically enjoy a brief, raging moment at the top of followers’ timelines, then fade into obscurity. But one very frustrated consumer just used Twitter as his own personal advertising platform to start an ad-hoc campaign against British Airways.
Hasan Syed, a Chicago-based business owner, bought a promoted tweet Monday night bemoaning the poor customer service his family had received from the airline. Not only did his 400 followers see the tweet but also 50,000 other Twitter users based in New York and the United Kingdom that Syed paid to target.
BA has not revealed any technical details about the breach, but cyber-security experts have some suggestions of possible methods used.
Names, email addresses and credit card details including card numbers, expiry dates and three-digit CVV codes were stolen by the hackers.
At first glance, the firm's statement appears to give no details about the hack, but by "reading between the lines", it is possible to infer some potential attack routes, says cyber-security expert Prof Alan Woodward at the University of Surrey.
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